Contact Us

Useful Telephone Numbers

Fixed Penalty Support Unit Telephone Helpline:

To ensure that your query is dealt with as efficiently as possible, please call the helpline that most suits your query.

Camera Offences – 01865 293355

If your question relates to a Notice of Intended Prosecution (NIP) or a Conditional Offer (CO) that you have received please call the Camera Offences helpline.  Please note the helpline is open between 9am – 4pm, Monday – Thursday and 9am – 3pm on Friday.  Please do not call any other number as they will not be able to deal with your specific query.

Driver Education – 01865 293356

If you have received an offer for a Speed Awareness, Call Divert or a Young Driver workshop and wish to discuss this please call the Driver Education helpline. Please note the helpline is open between 9am – 4pm, Monday – Thursday and 9am – 3pm on Friday.  Please do not call any other number as they will not be able to deal with your specific query.

Officer Issued Offences – 01865 293357

For offence queries where you have been stopped by a police officer or have had a notification of an offence attached to your vehicle please call the Officer Issued Offence helpline. Please note the helpline is open between 9am – 12pm Monday to Friday.  Please do not call any other number as they will not be able to deal with your specific query.

Payments – 01865 293358

All queries with payments of fines or questions relating to the return of a licence should be directed to the Payments helpline.  Please note the helpline is open between 10am – 3pm Monday to Friday.  Please do not call any other number as they will not be able to deal with your specific query.